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AHIMA & Learner Community®: A Partnership Built to Grow
More than 30,000 learners rely on AHIMA, the premier association of health information management professionals worldwide, to access rigorous health education and training information. Their learners expect to find the resources and tools they need to advance their professional practice and uphold standards for delivering quality healthcare.
That’s why, in 2014, it made sense that AHIMA teamed up with LearnSomething and their partner, Pearson Education, to upgrade their online learning portal and find effective solutions to improve customer support.
It was an especially challenging task given that AHIMA’s learning portal executes a daily average of 16,000 active seats and manages 14,500 learning products at any given time. To find a solution LearnSomething began by looking at AHIMA’s old LMS and finding ways to improve learner access to AHIMA’s learning products through portability and interface improvements.
Using years of expertise, LearnSomething migrated AHIMA to a new, custom LMS and collaborated with Pearson to develop new processes and make content improvements using their knowledge of best practices.
Today, AHIMA’s learning management system (LMS) operates from a robust platform that features mobile access and 24/7 tier-1 customer support. AHIMA is now able to focus on expanding their membership and using their high-quality content and educational offerings to grow their business while LearnSomething handles the rest.